April 15th, 2014 | Filed under News
We’re postponing launch of the Secure Ticket Exchange Program (STEP) for at least 24 hours until we resolve an issue relating to people who’ve used Gmail to register a Burner Profile in the past two weeks.
Gmail users have not been receiving confirmation emails that allow them to complete their Burner Profile account, or request a password reset. Because STEP — which is linked to Burner Profiles — is a first-come, first-served system, we want to ensure people using Gmail are fully registered before launching the program.
We expect to have this resolved quickly and will update this post to announce a new launch date and time for STEP.
UPDATE: Monday, April 21, at 12pm (noon) PDT, STEP will open to participants who want to submit their tickets for resale. The following day, Tuesday, April 22, at 12pm (noon) PDT, participants wishing to purchase tickets will be able to register for STEP. Full details on the ticket page.
April 1st, 2014 | Filed under News
Larry Harvey & Zach Galifianakis
Following on his recent interview with Charlie Rose, Burning Man co-Founder Larry Harvey sat down with Zach Galifianakis on “Between Two Ferns” for a little chit chat. The result was … well, something that’s sure to go viral, as you’d imagine. You don’t want to miss this.
OK, ready? Aaaaaand ROLL ‘EM!
For Immediate Release
San Francisco, California – April 1, 2014 (Burning Man) – The Burning Man Project today announced the music lineup for the 2014 Burning Man festival.
“We’re very excited about this year’s music lineup.” said Elisabeth Kübler-Ross, Burning Man’s musical talent coordinator. “2014 is one of the most ambitious lineups in our history, and puts Burning Man squarely in the ranks of other popular Summer music festivals such as Coachella, Bonaroo, Glastonbury and the US Festival.”
The Burning Man festival will showcase five concert venues of varying sizes spread throughout the event. Two venues will be reserved for smaller performances, two for medium sized performances, and one main venue will be placed just outside the man at the six o’clock road. “We expect the Denial and Anger stages to be more intimate, and have located those within the city close to the three o’clock and nine o’clock plazas. The Bargaining and Depression stages will be located on the open playa near the two o’clock road and the ten o’clock road.”
Kübler-Ross notes that the main venue, the Acceptance stage, is large enough to support a full production truss, with professional lighting and sound. “The audience grandstands will face the Man,” said Kübler-Ross. “We plan to disassemble the Acceptance stage itself after the Friday night performance to make room for the crowds to gather for the main burn.” Kübler-Ross also noted that the grandstands themselves would stay in place and serve as VIP seating for the burning of the man.
“Our five stages have something for everyone,” said Kübler-Ross. “We expect that, as people attend the festival for the week they’ll gradually move through all the stages before finally attending the last performance on the Acceptance stage Friday night. It is a very natural progression. We understand that some people may prefer to stay at a particular stage longer, but expect everyone to experience all five stages before the end.” Read more »
Burning Man co-founder Larry Harvey appeared on the Charlie Rose show on March 20, 2014. He talked with Mr. Rose about the event’s origins, how and why it’s grown from humble beginnings into a worldwide cultural phenomenon, the ethos of this burgeoning community, and his vision for the future. It’s a great interview.
Here’s the video of the full interview:
March 3rd, 2014 | Filed under News
The Man, 2012 (photo by Steven Fritz)
BIG NEWS! It’s been a long time coming: we’re excited to announce that Burning Man achieved an historic milestone in January with the successful transition of the 24-year-old organization to a non-profit organization! The process has taken nearly three years, and now more than ever we’re positioned to support the global cultivation of art and community based on the 10 Principles.
“After 24 years of tending our garden in the desert, we now have the means to cultivate its culture worldwide,” said founder Larry Harvey. “Sometimes things just pop and this is one of those moments.” Read more »
February 25th, 2014 | Filed under News
Ticket cuddle puddle!
A couple of things that may help you tomorrow (that’s Wednesday, February 26, starting at 12:00 noon PST) during the Individual Sale.
Your best bet for getting into the sale easily is to use the unique link that was in your confirmation email. If that’s not possible for you, you’ll want to use the button that will appear on the top of tickets.burningman.com (note: this will require you to manually enter your unique access code during the purchase process.). Lastly, you can always access your information in your Burner Profile, but be forewarned that this system can’t handle quite the capacity of the ticketing system.
We know you’re eager, but clicking the link before 12pm (noon) PST on Wednesday, February 26 will only give you an error message, so try to be patient and wait for noon. Not sure when 12pm (noon) PST is in your timezone? Here’s a handy timezone calculator.
Also know that during the purchase process you will be requested to either sign in to or register a Ticketfly account. It will not recognize your Burner Profile username and password (though we are working to make that a reality in the future). Even if you have a pre-existing Ticketfly account, please create a new one using the same email address as you’ve listed in your Burner Profile.
Thanks and happy ticketing!
February 12th, 2014 | Filed under News
Ticket cuddle puddle!
During the Directed Group ticket sale earlier today we encountered a technical issue on the Burning Man side of the operation. Our new ticket vendor, Ticketfly, worked with us to quickly identify and isolate the issue and then developed, tested and deployed a solution. The entire process took about 30 minutes.
During this time, inquiries to the Burning Man ticketing support desk skyrocketed with participants concerned they would not be able to purchase tickets. With the help of Ticketfly’s support team we were able to reply to and help all of those who contacted us.
We want to acknowledge and appreciate Ticketfly’s instant response to this situation. Their troubleshooting, quick thinking, and problem-solving allowed the sale to get back on track quickly and everything is now running smoothly.
Ticket Operations Manager
February 7th, 2014 | Filed under News
World-Class Emergency Services
Joseph Pred, founder of Burning Man’s Emergency Services Department and longstanding Emergency Services Manager, moved on this year after 17 years of exemplary service. During his tenure, he surrounded himself with people who are now ready and able to step in and take on this critical role. The Playa Emergency Services Department (ESD) will continue to provide its renowned world class service to the citizens of Black Rock City, working under the leadership of Kate Gonnella, Ben Thompson and Red Grasso. Read more »