Whoa. Yep, it seems worse than expected.
“Radical Inclusion” + Awesome Experience + [Supply < Demand] = The reality of our current situation.
And ya know what? This may not be a bad thing.
**NOTE: I AM NOT AN OFFICIAL REPRESENTATIVE OF BURNING MAN. I am merely a Participant with a passion for the event, people, and Principles of Burning Man. **
NOTE:
Feb 22 – Secure Ticket Exchange Program (STEP) opens
March 28th – Open Sale (10,000 additional tickets)
Marian Goodell is a Founding Board Member of Black Rock City LLC, and Burning Man’s Director of Business and Communications.
Participants, friends, Burners, community:
The Burning Man organization recognizes that the ticket registration and random drawing process has caused many participants frustration and concern over whether they can attend the event this year.
Black Rock City 2011, Photo by Luke Szczepanski
A team of Burning Man staff and organizers, who have been working on the ticketing process since August 2011, met Thursday to review what happened and what can be done moving forward.
The organization is looking at short term fixes and long term solutions to improve the ticketing process to make it work as well as possible for as many people as possible.
Following phone conversations with major theme camp and art group organizers, we determined that only 20%-25% of the key people needed to bring those projects to the playa had received notifications for tickets. A number of people also told us they’d used multiple credit cards and asked friends to register for them as a way to increase their chances of getting tickets. Those who received more tickets than they need said they are considering how to redistribute them.
We believe we need two weeks to let the dust settle to see how much redistribution happens. Even with that redistribution we know that key people and projects may not get confirmations in time to move forward with their plans. We are looking at options to keep that from happening.
Burning Man’s most important priority is to make sure the community stays intact in the face of the current challenges. Combining what we learned from the phone conversations and what we’ve heard from the Burner community, we’ve come up with some ideas to address the short term issues. We will continue to gather information and listen to your feedback as we work towards announcing our plans within two weeks.
In the meantime we urge our community not to buy from scalpers or from large resale sites. We will have the Secure Ticket Exchange Program (STEP) activated on February 22. This is the most secure and hassle free way to enter the re-sale system. Please use it.
Those registrants who received rejection letters should keep an eye on your email as information about STEP and any other options will be made to you first.
Not everyone who wants a ticket this year will get one, that is clear — the demand clearly exceeds supply. But we are going to do everything we can in the coming days to ensure that we preserve and respect the community that supports and creates this event both in the short term and long term.
We will be reaching out to you and working with you to make that happen. We recognize that we have work to do to repair the faith in the organization. We are very sorry for the frustration, anxiety and deep disappointment this year’s ticketing experience has caused for so many citizens of Black Rock City.
Sincerely,
All of us here at the Burning Man Organization
Did you not get tickets? End up with more than you need?
Here are some rose-tinted thoughts on the 2012 situation:
NOTE:
Feb 22 – Secure Ticket Exchange Program (STEP) opens
March 28th – Open Sale (10,000 additional tickets)
**NOTE: I AM NOT AN OFFICIAL REPRESENTATIVE OF BURNING MAN. I am merely a Participant with a passion for the event, people, and Principles of Burning Man. **
Quinn (aka Ghost Dancer) is Burning Man’s Nevada Properties Manager, which includes the year-round oversight of Burning Man’s Ranch (our staging and production facility), located north of the event site. Apropos of this year’s Art Theme, Fertility 2.0, we’d like to share this wonderful piece he wrote:
"Free!" Photograph by Betty Emirzian, 2009
Beyond judgments and dogma, Burning Man is at its core simply a stage of opportunity for people of all the world’s cultures to come together for a single week of the year to explore, exchange and express ourselves without the shackles of fear within an arena free of judgment, free of repression, free of self denial in an open free environment which supports and encourages that very intention.
For 7 short days; some 50,000 human beings join together in peaceful self expression, passionate self exploration and joyful giving of themselves to their fellow man without expectation of return or personal gain. This organic stage of opportunity for potential enlightened self experience is unique in the world and it happens but for a single week right here in our small sleepy little town of Gerlach.
Long ago the Constitution of the United States was drafted, many wars have been fought and many lives tragically sacrificed to protect your unalienable Right to Life, Liberty, the Pursuit of Happiness and the Right to “freely express yourself” while doing no harm to others. Yet there are many who would deny you these Rights or who simply choose to live life in a self-imposed prison of conditioned fear while sitting brain dead in front of the Television vegetating on what Paris Hilton’s wearing today.
Not the Burner…
These human beings of ecstatic spirit and a lust for creative living who discover and attend the Burning Man event are not content to just sit and watch TV nor passively accept whatever soulless doctrine is currently being spoon fed by the media. No my friends, Burners are in my observation the Peaceful Warriors of today’s potential humanity who are inspired by confronting the lifeless face of the mundane, and who burn within to awaken and live life to the fullest with an open fearless heart passionately driven to create and explore meaningful and lasting relationships with their fellow man in harmony with the natural world which supports us all.
As the gate opens and the people join together to spontaneously create Black Rock City, each and every ongoing moment is a completely unique creative expression unlike the moment before or after it, each person is more clearly seen and accepted for who they truly are through the process of contributing their individual perspective while simultaneously giving birth to more and more beauty and art inspiring deeper and deeper self reflection for both the individual and the collective experience. Basically it’s freedom of expression giving birth to greater levels of freedom of expression and mutual respect as a result, for 7 days and nights.
At least that’s how I see it.
You may call me a dreamer, I hope some day you’ll join me…
Thank you, Quinn!
The registration period for the Burning Man 2012 ticket Main Sale wrapped up last Sunday night, and our ticket vendor is currently de-duping and cleaning up the registrant database (including removing known scammers), before we do the drawing for the three pricing tiers on January 31 and February 1.
And guess what? Turns out, people are VERY EAGER to go to Burning Man this year. So much so, in fact, that they found creative ways to increase their odds of getting tickets in the Main Sale. As a result, there are a lot more tickets being requested than there are tickets available — an inordinately large number, in fact, and far more than we projected even after last year’s sold-out event. It seems that people a) likely got their friends, family and campmates to order tickets as well, and/or b) requested more tickets than they actually need.
So the unfortunate net result is that there will be a lot of people who aren’t awarded tickets from the Main Sale … BUT DO NOT FEAR!! Because this means that there will be a large number of tickets in circulation within the existing community, tickets that simply need to be redistributed to those who need them. Based on our analysis, we hold a strong belief that things will settle out over the course of time, once that redistribution takes place, such that most everybody who wants a ticket will find their way to one.
In order to facilitate the redistribution of those extra tickets now in circulation, we have set up the Secure Ticket Exchange Program (STEP). The STEP is a web-based system that will allow Burners to sell their unneeded tickets, and Burners wanting tickets to access them. This will allow for safe and secure transactions in a central place for community-monitored, face-value resales. This is in addition to 10,000 tickets going on sale on a first-come first-served basis in our March 28th Open Sale.
We would like to reinforce that we all share responsibility for preventing the scalping of Burning Man tickets. Burners can commit to only selling their tickets at face value, and to never buying tickets above face value. Friends don’t let friends buy from scalpers! We can work together by using STEP, keeping a vigilant eye out for scams and inflated-price vending, and reporting known scammers on our ePlaya ticketing thread.
Burning Man actively discourages the use of secondary resources (eBay, Craigslist, StubHub, etc.) for the resale of tickets, and we encourage those who do not obtain tickets from the Main Sale/Open Sale to utilize community-centric sources to keep a handle on this process together. Please use STEP and/or direct local connections to known Burners to find the tickets you seek. We will post information on how to access and use STEP next week.
So, folks, it’s up to all of us to decide how this all plays out … we can work together in our communities to ensure that most everybody who wants a ticket to Burning Man can get one, and avoid falling prey to third-party price gouging. Just as we’re able to create the world’s largest Leave No Trace event — against all odds, in the middle of the remote desert — we can see this challenge through together as well.
As always, you can find full ticket information on the Burning Man tickets page, and you can be sure to stay informed by subscribing to the Jackrabbit Speaks email newsletter.
